Business & Reporting Analyst

Location CR-H-Costa Rica
Posted Date 2 months ago(3/30/2023 8:54 AM)
Job ID
# Positions
Business Support

Job Summary

The Business & Reporting Analyst will act as main point of contact for business KPI insights & Trends.
This role will be responsible of reporting, data analysis & stakeholder management


  • Design and develop automated reporting solutions and dashboards to enable stakeholders to manage the business and make effective decisions.
  • Streamline & standardize the existing reporting process across the different operations
  • Conduct business reviews to report out metric results, trend findings & recommendations, with special emphasis on QA reporting
  • Become SME on performance metrics for clients and organization
  • Conduct and attend requirement gathering meetings to identify needs, concerns, and action plans
  • Collaborate in developing reference documents or reports for performance measurement

Skills and Experience

  • 3+ year experience in similar roles
  • English –Spanish Language (B2+ / C1)
  • Bachelor’s Degree/University degree or equivalent experience
  • Advanced Excel skills (VBA is a plus)
  • Intermediate-Advanced Power BI skills (preferred)
  • Project Management Knowledge preferred
  • Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
  • Ability to deal with ambiguity
  • Strong stakeholder management skills
  • Solid organizational skills, including prioritization and time management
  • Strong interpersonal, written and oral skills
  • Problem solving skills
  • Ability to summarize and communicate important data


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