IT Release Manager

The Release Manager is responsible for planning, scheduling, and controlling the movement of releases to test and live environments. The primary goal is to ensure that the integrity of the live environment is protected and that the correct components are deployed smoothly.

The Release Manager will coordinate the release of software updates, application packages, and infrastructure changes across multiple environments. This role acts as a bridge between development/project teams and operations, managing the release lifecycle, scheduling deployment windows, ensuring thorough testing has occurred, and verifying that rollback plans are robust.

· Release Lifecycle Planning: Define, maintain, and publish the organization's enterprise Release Calendar, aligning deployments to minimize impact on core business cycles.

· Deployment Readiness Review: Conduct Go/No-Go readiness reviews prior to major deployments, ensuring QA sign-offs, security approvals, and business validations are met.

· Coordination of Deployments: Coordinate release day execution, managing the communication flow, deployment steps, and verification procedures across engineering teams.

· Rollback Planning: Ensure every deployment plan contains a validated rollback or contingency plan in case of critical production failures.

· Release Tooling & Automation: Collaborate with development teams to standardize release packages, promote deployment automation, and improve pipeline efficiency.

· Post-Release Evaluation: Participate in post-release reviews to assess the success of deployments and refine release checklists and procedures.

· Staying up to date on relevant technologies and business processes.

EXPERIENCE

• 3–5 years of experience in Software Development, QA, IT Operations, or a related field.

• 2+ years of experience coordinating or managing software releases.

• Experience managing releases across Agile, DevOps, and traditional delivery environments.

• Experience coordinating multiple teams and systems throughout the release lifecycle.

EDUCATION

• High School Diploma required.

• University studies in Information Systems, IT, Project Management, or a related field are a plus.

TECHNICAL COMPETENCIES

• Strong knowledge of ITIL Release and Deployment Management and Change Enablement practices.

• Experience with CI/CD and DevOps tools such as Azure DevOps, Jenkins, GitLab, GitHub, or Octopus Deploy.

• Familiarity with cloud platforms and modern deployment practices.

• Strong understanding of environment promotion across Dev, QA, UAT, Staging, and Production.

• Ability to assess deployment risks and define practical mitigation and rollback plans.

PERSONAL COMPETENCIES

• Strong planning and organizational skills, with the ability to manage complex release schedules across multiple systems.

• Strong coordination and negotiation skills to align Development, QA, Operations, and business teams.

• Proactive risk management mindset, with the ability to identify issues before they impact a release.

• Strong attention to detail when managing deployment plans, testing approvals, build versions, and release documentation.

• Ability to manage multiple priorities while maintaining clear timelines and follow-through.

• Adaptable and comfortable learning new technologies, tools, and processes.

LANGUAGE SKILLS

• English: B2+ or higher, with strong verbal and written communication skills.

• Spanish: Fluent, both written and spoken.