The Benefits Analyst Tier 2 is a hands-on role, requiring an organized, detail-oriented individual who will analyze and resolve benefit related variances assigned by the Senior Benefits Analyst.  This role will assist in building carrier relationships and partner with the Benefit Accountants to ensure timely resolution to variances to achieve an overall goal of minimal financial loss.

• Analyze and respond to documented variances in CRM System (Client Space) until resolution is reached. This will include, but not limited to, carrier contact, system set-up review, internal reassignments, etc.
• Build outstanding benefit carrier relationships that ensure a trusted point of contact for timely resolution
• Maintain open communication with the Benefits Accounting and Benefits Operations Teams on resolution of matters
• Own and maintain the resolution of benefit reconciling differences
• Conduct detailed benefit plan audits as needed
• Provide feedback to management on process improvements
• Provide accurate and effective document preparation and records management relative to the benefits accounting function in accordance to records retention policy

Required Qualifications:

• Applicable Bachelor’s Degree preferred; experience comparable to degree will be considered
• 2+ years of experience in a benefits related role
• Prior PEO experience preferred, preferably in Benefits/Accounting

Required Skills:

• Microsoft Office knowledge; strong Excel skills required
• Benefit plan knowledge and familiarity with various benefit carrier invoices.
• Strong interpersonal communication skills, ability to manage sensitive client situations gracefully
• Professional verbal and written communication skills
• Must be able to maintain the highest level of confidentiality with the ability to handle sensitive material concerning the organization and its clients
• Ability to multi-task and set priorities consistent with performance metrics established for the benefits reconciliation process