Job Listings

🚀 We're Hiring: BPO Customer Services Supervisor 🚀   Are you ready to lead with purpose and make a real impact in customer service operations?   At Auxis, we're looking for a BPO Customer Services Supervisor who thrives in dynamic environments and is passionate about delivering exceptional customer experiences. This role is more than just oversight—it's about empowering teams, driving operational excellence, and ensuring our clients...

You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.

The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst

The Service Desk SME – Microsoft 365 is responsible for providing advanced technical expertise, guidance, and support to Service Desk agents and end-users in the use, troubleshooting, and administration of Microsoft 365 applications and services. This role ensures efficient resolution of complex issues, drives knowledge improvement, and acts as the escalation point for Service Desk teams. The SME also contributes to training, documentation, and process enhancements to improve customer experience and operational excellence.

The Customer Service Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis-managed services and customer service clients to ensure high levels of customer satisfaction and productivity.

The primary purpose of this role is to act as the first point of contact for an employee or manager contacting the HR service center via Service Now tickets. Answers general questions regarding portal navigation and Total Rewards policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of Total Rewards processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center.

This role primarily provides support for off-phone cases. The Back Office Agent handles order processing received via email or the case management tool from customers interested in purchasing the client’s products. They communicate with customers via email or phone following established policies, conduct research to resolve inquiries, and document outcomes with a courteous and empathetic demeanor.

We’re looking for a Marketplace Senior Specialist to support and accelerate our growth across major U.S. online marketplaces — including Amazon, Walmart, Target+, and Zappos. This role is ideal for someone with 2–4 years of marketplace experience who can independently manage product listings, assist with advertising execution, and monitor account health, while contributing insights that improve sales and efficiency.

The Retail Analyst Level I is the first point of contact for the users who call our IT Service Desk. The Retail Analyst Level I answers incoming calls, tracks all information in a call tracking system, Troubleshoots basic End User issues on various software applications, hardware, POS systems and provide basic desktop support. The Retail Analyst Level I escalates unresolved problem/issues/requests to the proper Tier 2 and Tier 3 support teams.

The Sr HR Systems Analyst will be responsible for resolving complex Tier 2 escalations related to HR transactions across Workday, Kronos, and other HR systems, supporting the full employee lifecycle. This role will have a deep understanding of HR Systems functionality, strong problem-solving skills, and the ability to deliver efficient and accurate resolutions while ensuring exceptional service to our associates.