Billing Payer Response Analyst

Location CR-H-Costa Rica
Posted Date 1 week ago(4/10/2025 2:53 PM)
Job ID
2025-3840
# Positions
3
Category
Business Support

Job Summary

The Billing Payer Response Analyst is responsible for review and correction of claims rejected by the payer. This includes identifying trends and requesting updates to process and system master files to reduce future rejections by the payer.

Responsibilities

  • Review and timely resolution of payer claim rejections, including but not limited to claim resubmission and update of payer identification for the account.
  • Documenting root cause of payer rejection for trending and staff education.
  • Requesting process and/or system edit modifications to eliminate or reduce future payer claim rejections.
  • Trending of payer rejections for delivery to Billing Manager and distribution to impacted departments.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
  • Other duties as assigned

Skills and Experience

  • Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Interpersonal skills - able to work effectively with other employees, patients and external parties.
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required.
  • Policies & Procedures - demonstrate knowledge and understanding of organizational policies, procedures and systems.
  • Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

About Auxis

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

Benefits

  • Health benefits including medical, vision, and dental.
  • Transportation subsidy
  • Asociacion Solidarista
  • Training and development programs
  • Employee recognition program
  • Paid time off and family-paid leave
  • Paid day off for your birthday!

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