Interview Scheduling Analyst

As an Interview Scheduling Analyst, you will play a vital role in supporting our client’s recruitment process by coordinating and scheduling interviews for candidates with hiring managers and interview panels. The ideal candidate will possess exceptional organizational skills and the ability to navigate complex calendars, ensuring efficient coordination of interviews and appointments. Your efforts will contribute to creating a positive impression on the candidate experience

• Scheduling Interviews: Coordinate and schedule interviews with candidates, hiring managers, and interview panels, considering availability and preferences.
• Candidate Communication: Act as the primary point of contact for candidates, providing clear and timely communication regarding interview details, directions, and any necessary logistics.
• Interview Preparation: Ensure that all interviewers and candidates have the necessary information, such as interview questions, candidate resumes, and interview schedules.
• Interview Room Setup: Arrange interview rooms, ensuring they are clean, organized, and equipped with necessary materials, such as whiteboards, video conferencing equipment, and interview forms.
• Technology Support: Assist with setting up and troubleshooting any technology required for virtual interviews, including video conferencing platforms.
• Candidate Experience: Provide an excellent candidate experience by welcoming candidates, offering assistance, and ensuring they have a positive and professional experience throughout the interview process.
• Record Keeping: Maintain accurate records of interview schedules, candidate feedback, and any necessary documentation related to the hiring process.
• Feedback Collection: Gather feedback from interviewers and hiring managers regarding candidates' performance and share it with the appropriate stakeholders.
• Process Improvement: Identify opportunities for process improvements and efficiency enhancements in the interview scheduling and coordination process.
• Compliance: Ensure that all interview scheduling and coordination activities adhere to company policies and legal compliance requirements.
• Work closely with multiple executive administrative assistants to understand scheduling needs, preferences, availability and ensure seamless communication and coordination.

• 1-3 years of experience in a scheduling, administrative support, or coordination role.
• Experience coordinating meetings, or events in a fast-paced, high-volume setting is highly desirable.
• Familiarity with handling complex scheduling across multiple time zones of USA and senior stakeholders.
• English – Spanish Language (Oral and writing 90 % or higher), (C1 or above).
• The incumbent will adjust its schedule based on the account needs.
• High School Diploma.
• Proficient with case management systems and experience with achieving KPI targets.
• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities.
• Proficient with MS Office tools, including the ability to work with multiple applications at the same time.
• Excellent interpersonal relationships and a positive attitude when working effectively with team members and collaborating with other teams.
• The ability to deal with highly personal and confidential information is essential.
• Strong written and oral communication skills, as appropriate to the needs of the audience.
• Excellent customer service stakeholder management.
• Self-management of time in support of business needs.
• Ability to adhere to all organizational policies and procedures.