Cash Application Clerk

The Cash App Clerk reports directly to the Accounts Receivable Supervisor. The Cash Application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts.

• Oversee and execute the daily cash application process, ensuring accurate and timely recording of incoming payments across multiple channels, including checks, electronic funds transfers, and credit card payments.
• Review and verify payment documentation, such as remittance advice, invoices, and bank statements, to allocate funds accurately to customer accounts.
• Mentor a team of Cash Application Clerks, providing guidance, training, and support to ensure efficient and accurate processing of transactions.
• Perform complex reconciliations of cash receipts, identifying and resolving discrepancies or variances in a timely manner.
• Collaborate with internal departments, such as Accounts Receivable, to address paymentrelated inquiries, resolve issues, and provide exceptional customer service.
• Conduct regular audits of cash application processes to identify areas for improvement, implement best practices, and ensure compliance with company policies and procedures.
• Monitor and manage unapplied cash balances, actively working to resolve outstanding items and minimize the risk of misallocations.
• Prepare and present comprehensive reports on cash application activities, including cash receipts, unapplied cash, and reconciliation status, to management and stakeholders.
• Stay updated on industry trends and advancements in cash application technology, proposing and implementing process improvements to enhance efficiency and accuracy.
• Serve as a subject matter expert in cash application processes, providing training and support to team members and other stakeholders as needed.

• High school diploma or equivalent, with advanced studies in Business Administration, Finance, Accounting, or a related field.

• Minimum of 1 year of experience in accounts receivable or a similar finance role, with increasing responsibilities.

• English proficiency at B2 level or higher.

• Strong understanding of cash application processes, principles, and industry standards.

• Proficient in accounting software and advanced MS Office skills, especially Excel for data analysis and reporting.

• Familiarity with electronic payment systems, online banking platforms, and automated cash application tools.

• Excellent attention to detail, with strong numerical and analytical skills.

• Solid problem-solving and critical thinking abilities, with the capacity to resolve complex issues independently.

• Exceptional organizational and time management skills; able to prioritize tasks and meet deadlines.

• Strong communication and interpersonal skills; able to collaborate effectively with internal teams and external partners.

• Proven ability to maintain confidentiality and handle sensitive financial information with discretion.