Key Responsibilities:
HR Documentation and File Management
- Maintain and update basic employee records and files, both digital and physical.
- Ensure the confidentiality and integrity of HR files and records.
- Archive confidential and legal documentation for all employees.
Employee Inquiries and Support
- Provide first-level support for general HR-related questions.
- Escalate complex questions to senior HR staff or management.
New Hire Process
- Manage new hire processes, including data entry into HR systems, creating digital files, and auditing for accuracy and compliance.
- Handle termination processes, including coordinating exit checklists, deactivating access, and processing termination data.
- Process employee status changes, approvals, and acknowledgments.
- Manage employee codes, bank account activations, and deactivations.
Onboarding and Training
- Participate in onboarding activities and conduct training audits.
- Support tracking of training attendance and maintaining records.
Performance Management and Employee Engagement
- Provide administrative support for recognition and performance programs.
- Schedule regular performance review meetings.
- Maintain performance improvement plans and warnings.
Special Projects and Events
- Assist in planning and executing special HR projects and events, such as benefits enrollment, organization-wide meetings, and employee recognition events.
- Provide support for HR projects as assigned.
Skills needed:
Technical Skills
- Proficiency in HRIS systems (e.g., Ultipro, UKG).
- Strong MS Office skills, particularly in Excel and SharePoint.
- Ability to learn HR systems quickly.
Interpersonal Skills
- Strong communication skills for interacting with employees at all levels.
- Ability to handle confidential information with discretion.
- Excellent organizational skills and attention to detail.
Problem-Solving Skills
- Ability to address routine HR inquiries and escalate complex issues appropriately.
- Capability to manage multiple tasks and prioritize effectively.
Project Management Skills
- Experience in planning and executing HR events and special projects.
- Ability to track and manage budgets for HR programs.
Analytical Skills
- Ability to analyze HR data and generate reports.
- Proficiency in conducting audits and ensuring compliance with policies and legal requirements