Payroll Specialist

Are you passionate about precision, client service, and making an impact? Auxis is looking for a Payroll Specialist to join our dynamic Customer Care Organization!

In this role, you'll be the trusted advisor for our clients, ensuring payroll is processed accurately, efficiently, and in full compliance with U.S. federal, state, and local regulations.

• Process payroll for assigned client companies, by entering job codes, hours, salaries, deductions and in some instances certified payroll
• Process employee maintenance, as needed, for assigned client payrolls and file payroll reports.
• Print/save payroll reports for company use and client special requests
• Review YTD total for tax limits
• Maintain up to date knowledge on FLSA rulings
• Prepare invoice adjustments and edit the adjustments. Add express mail charges and other special reports charges, if necessary
• Update worksite employee and client records in applicable systems, as needed. Communicate with other departments regarding changes.
• Maintain and keep current all payroll shipping information reflecting changing promptly to the Logistics Department
• Compile information and prepare request for void and stale dated checks, miscellaneous invoices, stop payments, etc.
• Communicate with client companies over the telephone and via email
• Ensure the confidentiality of client and worksite employee data
• Cover other payroll specialists in their absence
• Promotes a positive work environment by maintaining respectful interactions with management, employees, and clients, and helps drive change to ensure client satisfaction.
• Completes with excellence all other duties as assigned
• Adhere to all federal, state, and local HR-related laws and regulations, such as FLSA, ADA, HIPAA, data privacy standards, and the Civil Rights Act of 1964; seek legal or other advice as needed.
• Maintain proactive communication and collaborate with other departments to ensure the best possible client experience.
• Comply with Auxis operational processes and security policies.
• Attend all scheduled meetings related to customer service and performance as required.
• Meet all operational metrics agreed with our client.
• Follow specific communication guidelines and escalation protocols when handling interactions.
• Maintain the highest level of confidentiality and handle sensitive material related to the organization and its clients.
• Maintain a professional and respectful approach with clients and teammates
• Accuracy of work and punctual per any assigned schedule
• Timely completion of all administrative duties for timesheets and expense reports, as applicable
• Partners with all internal departments to help improve client retention
• Fosters an inclusive environment and collaborative approach with teammates
• Always act with integrity, abide by our Code of Ethics, Core Values and employee handbook

• Proficiency in English (oral and written) at B2+ level or higher.
• A minimum of 2‐3 years’ experience processing payroll, full life‐cycle, with general knowledge of USA’s federal and state payroll law
• Responsibility for 35‐40 client company payrolls (600‐700 employees total) and maintain all necessary employee information pertaining to these payrolls.
• Strong organizational and time management skills, and a track record of being very detail oriented.
• Collaboratively work with other departments and professionally communicate with clients; therefore, a positive customer service philosophy is essential.
• Demonstrated experience successfully working in a fast‐paced environment with multiple deadlines and 100% accuracy.
• PEO (Professional Employer Organization) experience preferred
• Ability to work independently and as a functional team member.
• High proficiency in Excel, MS Office, Outlook and the ability to quickly learn company payroll software
• Excellent verbal and written communication skills, with demonstrated active listening skills. Genuine interest in working with and assisting clients.
• Professional appearance with a courteous, tactful, and friendly demeanor.
• Ability to interact with clients and all levels of internal staff.
• Attention to detail and energetic attitude.
• Compliance with attendance and punctuality standards. Availability to work additional hours as needed.
• Adaptability to change and ability to meet the evolving demands of the work environment.
• Demonstrates integrity, ethics, responsibility, initiative, and teamwork.