Finance and Accounting Service Deliver Manager (SDM)

As an Accounting SDM, you will be responsible for overseeing the financial operations and accounting processes of our clients. You will lead a team of accountants and ensure accurate and timely financial reporting. This role requires strong leadership skills, a solid understanding of accounting principles, and the ability to manage multiple client accounts effectively.

Service Delivery Management:

• Oversee financial operations and accounting functions for multiple client accounts.
• Prepare and review financial statements, budgets, and forecasts.
• Monitor cash flow, manage accounts payable and receivable, and ensure timely billing and collections.
• Conduct financial analysis and provide strategic recommendations to clients.
• Assist in the development and implementation of financial policies and standard operating procedures.
• Act as a primary escalation point for team and client, escalating to Senior SDM as needed.

Team Leadership:

• Lead and manage a team of accountants, providing guidance, training, and support.
• Assign tasks and responsibilities to team members and ensure deadlines are met.
• Conduct performance evaluations and provide feedback to foster professional growth.
• Foster a collaborative and positive work environment within the accounting team.
• Manage the hiring process for your assigned accounts focusing on hiring qualified team member on time and within budget.

Account Management:

• Serve as the primary point of contact for clients regarding their accounting needs.
• Lead monthly SLR meetings with clients.
• Build and maintain strong relationships with clients, understanding their unique requirements and ensuring customer satisfaction (NPS).
• Provide proactive financial advice and guidance to clients, offering solutions to improve their financial performance.
• Address client inquiries and resolve any accounting-related issues promptly and professionally.

Operational Management:

• Manage productivity and cost budgets for assigned accounts.
• Manage daily staff utilization and organize workload to maximize delivery.
• Ensure compliance with applicable accounting standards, regulations, and tax laws.
• Coordinate and manage the preparation of financial reports and tax filings.
• Conduct regular internal audits to identify and mitigate financial risks.
• Collaborate with external auditors and regulatory bodies as needed.

Innovation:

• Identify opportunities for process improvement, efficiency gains, and automation within the accounting department.
• Implement best practices and streamline workflows to optimize operational effectiveness.
• Leverage accounting software and technology to enhance productivity and accuracy.

• Proven experience (7+ years) in Accounting or finance, with progressive responsibilities and at least 5 years in a supervisory or leadership position, leading groups of up to 50.
• Knowledge of US GAAP
• (Licenciatura) Bachelor's degree in accounting career. Relevant certifications (e.g., CPA) is preferred.
• Strong knowledge of generally accepting accounting principles (GAAP) and financial regulations
• Proficiency in using accounting software and ERP systems, with advanced Excel skills.
• Excellent Leadership and team management skills
• Exceptional analytical and problem-solving skills
• Outstanding communication and interpersonal skills
• Detail-oriented with a high level of accuracy in financial reporting
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.