HR Coordinator

As an HR Coordinator, you will play a key role in supporting the Client Services Human Resources team by managing administrative tasks, maintaining HR documentation and systems, and ensuring timely and accurate completion of HR-related workflows. You will partner closely with HR Representatives, the Onboarding Team, and internal departments to support client needs, maintain compliance, and contribute to a smooth HR operational process.

Handbook Creation & Maintenance
• Partner with HR Representatives and clients to create and maintain compliant Employee Handbooks using the Handbook Builder tool and established workflows.
• Ensure client handbooks are properly formatted and delivered to the Onboarding Team for timely upload to the employee portal.
• Maintain and update client data in the Handbook Builder tool and notify HR of handbook updates as needed.
• Assist with preparing client communications regarding handbook changes.
• Update Directors on changes to handbook workflows and policies.
HR Compliance & Support
• Support HR Representatives with additional administrative HR tasks as needed.
• Assist the HR team in providing state-level compliance reviews when clients hire employees in new states.
• Be familiar with PTO system setup to support the establishment of PTO policies.
• Provide clients with initial FLSA reviews and consult with the HR team on any items requiring client clarification.
Cross-Functional Coordination
• Work closely with Onboarding, HR, and other internal teams to ensure smooth processing of tasks, cases, and projects.
• Support ad-hoc HR projects as needed.
• Keep internal systems, including CRM and training platforms, updated and accurate at all times.

a) Personal Competencies
• Strong interpersonal communication skills with the ability to handle sensitive client situations professionally.
• Excellent written and verbal communication skills.
• High level of organization and attention to detail.
• Ability to manage confidential information with discretion.
• Ability to work collaboratively across teams.
b) Technical Competencies
Academic
• Bachelor’s degree in HR, Business, or related field OR equivalent work experience.
• Prior PEO experience preferred.

• English Level: C1.
Experience
• 2 years of customer service or client-facing experience preferred.
• 2 years of experience in an HR-related role preferred.
• PEO experience desirable.