Loan Processor

The Loan Processor will be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations. 

• Drive customer obsession through excellent customer service by opening customer applications, reviewing them for completeness and requesting any additional  information. 

• Review and evaluate client’s financial documents (bank statements, pay stubs, award letters) and research financial history. 
• Calculate income for Underwriting submission 
• Collaborate with Underwriters to process loan applications in an expedited fashion. 
• Adhere to work schedule, assigned daily duties, and work activities. 
• Attend all mandatory training and meetings 

• Ensure compliance with company policies and regulatory requirements

• English – Spanish Language (Oral and writing B2+ or above). 
• The resource will work on a flexible schedule. Within our Hours of Operations  

• Must be available to work on weekends. 
• Must have a high school diploma . 
• A genuine interest in working with and helping customers. 
• Must be detail oriented. 
• Demonstrated experience in providing high levels of customer satisfaction in the back office field. 
• Good presentation and a polite, tactful and friendly character. 

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

Benefits

• Health benefits including medical, vision, and dental.
• Asociacion Solidarista
• Training and development programs
• Employee recognition program
• Paid time off and family-paid leave
• Paid day off for your birthday!