Operational Excellence Specialist

The Operational Excellence Specialist is responsible for analyzing and optimizing organizational processes to improve efficiency and productivity. This role gathers and evaluates operational data, identifies improvement opportunities, and implements solutions to streamline workflows. The Specialist works with cross-functional teams to drive operational excellence and support organizational objectives, with a primary focus on implementing and developing the Continuous Improvement Framework for all service operations.

• Analyze operational data to identify trends and improvement opportunities.
• Develop and maintain reports, dashboards, and KPIs.
• Collaborate with stakeholders to understand business objectives and requirements.
• Conduct research to support decision-making.
• Identify process inefficiencies and propose optimization solutions.
• Assist in implementing process improvements and operational initiatives.
• Monitor and adjust solutions to ensure effectiveness.
• Provide regular performance updates to management.
• Stay current on industry trends and best practices.
• Lead and implement initiatives to optimize processes and reduce waste.
• Provide training and support on Lean and Six Sigma methodologies.
• Facilitate change management and process enhancements across departments.
• Manage projects to improve operational performance, ensuring timely and budget-compliant delivery.
• Ensure compliance with relevant regulations and standards.

• Minimum 3 years of experience in operational excellence, process improvement, or operations management.
• Proficiency in English and Spanish (oral and written, B2+ or higher).
• Demonstrated expertise in process improvement frameworks such as Six Sigma and Lean.
• Experience managing continuous improvement projects using Agile or Waterfall methodologies.
• Six Sigma Green Belt certification required; Black Belt certification is a plus.
• Bachelor’s degree in business, engineering, or a related field.
• Advanced skills in Excel; intermediate to advanced skills in Power BI.
• Strong independent thinking and problem-solving abilities.
• Comfortable working in ambiguous environments.
• Proven ability to lead cross-functional teams and drive organizational change.
• Effective stakeholder management and communication skills.
• Excellent organizational, prioritization, and time management skills.

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

Benefits

• Health benefits including medical, vision, and dental.
• Asociacion Solidarista
• Training and development programs
• Employee recognition program
• Paid time off and family-paid leave
• Paid day off for your birthday!