Intune Engineer

The Intune Engineer is responsible to support and grow a modern endpoint management practice. This role is ideal for someone who has hands-on Intune experience and is ready to take on broader ownership with guidance—covering device enrollment, policy support, app deployments, compliance, and troubleshooting across Windows endpoints (plus mobile/macOS exposure if available).

• Support day-to-day operations of Microsoft Intune (MEM) for Windows devices (and optionally macOS/iOS/Android).

• Assist with creation and maintenance of:

  • Configuration profiles (Wi-Fi, VPN, certificates, device restrictions)

  • Compliance policies and reporting

  • Endpoint security policies (security baselines, BitLocker, Defender settings)

• Help manage Windows Autopilot workflows: device prep, profile assignments, enrollment troubleshooting, and documentation.

• Package and deploy applications using Intune:

  • Win32 apps, Microsoft Store apps, M365 Apps

  • Basic detection rules, requirements, and assignments

• Support Windows patching strategy via Windows Update for Business (rings, quality/feature updates, deadlines) under senior guidance.

• Troubleshoot common endpoint issues (policy not applying, app install failures, enrollment errors, compliance mismatch) and escalate complex cases appropriately.

• Maintain and improve documentation (runbooks, standard operating procedures, troubleshooting guides).

• Collaborate with Service Desk to improve Tier 1/2 resolution through knowledge transfer and repeatable processes.

• Participate in change management activities (testing, rollout planning, post-change validation).

#LI-FV1

Experience

• 1–3 years in IT Support, Desktop Support, or Endpoint/EUC administration with hands-on exposure to Microsoft Intune (Endpoint Manager).

• Practical experience supporting Windows 10/11 device management (join types, user/device troubleshooting, basic security posture).

• Experience assisting with Intune device enrollment (Company Portal, enrollment restrictions, device cleanup) and basic Autopilot support preferred.

• Experience supporting policy deployment (configuration profiles, compliance policies) and troubleshooting when policies don’t apply.

• Experience with application deployment using Intune (Microsoft 365 Apps, Microsoft Store apps, basic Win32 apps).

• Experience supporting patching via Windows Update for Business (rings, deadlines) under guidance.

• Experience documenting procedures/runbooks and collaborating with Service Desk (Tier 1/2) and Security/Identity teams.

Education

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or related field (or equivalent professional experience).

• Preferred: Microsoft certification in progress or completed (e.g., MD-102) or willingness to obtain within the first months.

Technical Skill

• Endpoint management fundamentals (device lifecycle, provisioning, compliance concepts).

• Strong troubleshooting skills (root cause analysis, clear escalation notes, log-based triage).

• Basic scripting/automation skills with PowerShell (reading/editing scripts, simple automation tasks).

• Solid Windows fundamentals (OS, drivers, networking basics, certificates awareness).

Technical Proficiencies

• Microsoft Intune (MEM): device enrollment, configuration profiles, compliance policies, app assignments, basic reporting.

• Windows 10/11: administration and troubleshooting.

• Entra ID: device join concepts, groups, RBAC awareness.

• Windows Update for Business: update rings and rollout concepts.

• Microsoft 365: client apps (Teams/OneDrive/Outlook) support exposure.

• Nice to have: Autopilot profile management, Defender for Endpoint basics, Conditional Access understanding, Microsoft Graph fundamentals.

Language skill

• English: B2+

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

Benefits

• Health benefits including medical, vision, and dental.
• Asociacion Solidarista
• Training and development programs
• Employee recognition program
• Paid time off and family-paid leave
• Paid day off for your birthday!