Senior OC Analyst -Night Shift

The Sr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, ensuring high levels of system availability and performance. 

• Provide L1/L2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks. 
• Manage alerts for Microsoft Windows Server OS services such as DHCP, DNS, AD, and CA. 
• Respond to events to ensure the highest level of system and infrastructure availability. 
• Collaborate with client application teams to resolve operating system, availability, and performance-related issues. 
• Monitor security, backup, and redundancy systems according to predefined standards. 
• Work closely with and support the IT Service Desk, Engineering team, and vendors to expedite issue resolution. 
• Regularly review logs of events based on organization/client requirements. 
• Properly administer assigned tickets, including documentation, updates, and managing ticket performance. 
• Identify opportunities for alert reduction and automation. 
• Recognize alert patterns and suggest solutions.  

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.