Job Listings

This role is responsible for managing insurance claims, resolving outstanding balances, and ensuring timely reimbursement through effective communication with insurance payers and patients. The ideal candidate will have experience in soft collections, strong analytical skills, and a commitment to delivering high-quality service in a fast-paced healthcare environment.

The Operational Excellence Specialist is responsible for analyzing and optimizing organizational processes to improve efficiency and productivity. This role gathers and evaluates operational data, identifies improvement opportunities, and implements solutions to streamline workflows. The Specialist works with cross-functional teams to drive operational excellence and support organizational objectives, with a primary focus on implementing and developing the Continuous Improvement Framework for all service operations.

The Customer Service Representative will provide professional customer service support, both individually and as part of a service team, with a focus on assisting with their inquiries and needs offering high levels of customer satisfaction and efficiency.  The Customer Service Representative will work as a support for the Customer Service Center team as an interface for trouble calls; providing support, direction and inquiries resolution based on the assigned tasks and the team responsibilities.  This interaction with employees will be via phone calls.

The Jr Appeals Specialist is responsible for performing end-to-end tasks for technical appeals.

The Sr. Accountant is a Senior-level position reporting directly to the Accounting Supervisor. The Senior Accountant is responsible for managing and overseeing the daily operations of the accounting department, ensuring accurate and timely financial reporting, and providing guidance to other members of the accounting team. The Senior Accountant also assists in the development and implementation of accounting policies, procedures, and controls to ensure the organization's financial operations comply with generally accepted accounting principles (IFRS-GAAP). The Sr. Accountant must be able to work in a fast-paced environment with a demonstrated...

We’re looking for a motivated and detail-oriented Junior Sourcer to join our dynamic Talent Acquisition team. This is an exciting entry-level opportunity for individuals passionate about recruitment and eager to launch a career in talent sourcing.   In this role, you’ll support one of our largest accounts — a leading healthcare provider — by identifying and engaging top-tier candidates across various sourcing channels. Your efforts will directly contribute to building a robust talent pipeline for both current and future hiring needs.   What You’ll...

The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats, and tasks, documenting all details within our ticketing system, and utilizing a knowledge base tool, in conjunction with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems, as well as delivering essential desktop...

The Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution

The Director of ITO Services ensures the successful delivery of IT services to clients while maintaining high levels of customer satisfaction. As the primary point of contact between the MSP and the client, the Director oversees service operations, manages client escalations, and ensures that service levels are met. The Director also oversees service improvement initiatives and acts as the internal champion for the client’s business objectives.

The Loan Processorwill be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.