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In this entry-level position, you will be responsible for providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems, software, and peripherals. You will work closely with our Seniors DT team to troubleshoot hardware and software issues, set up workstations, and offer excellent customer service to resolve technical problems efficiently. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a keen interest in IT support and technology.
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A Service Delivery Manager (SDM) is a trusted advisor to Auxis’ (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through quality Service Delivery Management. The SDM provides the necessary client liaison support and daily technical service delivery to ensure the delivery of world-class IT support within their assigned business areas. The SDM provides support across all technical platforms and teams for all aspects of customer delivery, including day-to-day management, quality service delivery, escalations, and roadblock removal. The DM maintains a strong relationship with their customers, gaining an understating of their customer’s IT organization...
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The Healthcare Analyst is responsible for supporting all activities related to government logging and discrepancy analysis function which includes verifying the accuracy of calculated discounts and analyzing discrepancies to determine root cause and resolution steps.
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The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to...
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The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service desk.
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The individual will be responsible for ensuring that all accounting transactions assigned are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for the execution of specific tasks associated with accounting transactions, including journals, ledgers, and other records. Will work directly with the Staff Accountant, managing and resolving issues as well as following up on open items for the accounts assigned. Will be responsible to perform the month end close activities assigned on time.
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The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on supporting Auxis managed services and customer service clients to ensure high levels of satisfaction and productivity.
This role supports customers and internal stakeholders using various interaction channels, including voice, email, cases, and chat.
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The Insurance Plan Clerk, will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for medical providers.
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The Staff Accountant position reports to the Accounting Supervisor. The position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. The following is a high-level overview of the activities to be performed for this function. The Staff Accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (GAAP-IFRS) and other regulatory requirements.
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The jr AR Review Analyst will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for medical providers.
