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The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assistingAuxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
The Center of Excellence Specialist plays a key role in driving quality, efficiency, and knowledge within the Service Desk by combining training expertise, quality assurance oversight, and knowledge base management. This role is responsible for designing and delivering effective training programs, monitoring and coaching agents to meet Service Desk quality standards, and developing and maintaining reusable knowledge assets to enhance operational excellence.
The Specialist will facilitate new hire and ongoing training, evaluate training effectiveness, monitor and score agent interactions, analyze survey results, and recommend process improvements. By accurately recording and analyzing data, identifying trends and gaps, and partnering with...
We are looking for a motivated and detail-oriented Junior Sourcer to join our Talent Acquisition team in Colombia. This is a great opportunity for someone beginning their career in Human Resources—especially students or recent graduates from SENA in areas such as Human Resources, Business Administration, Psychology, or Data Analysis.
In this role, you will play a key part in identifying and engaging potential candidates, supporting the recruitment process, and contributing to the growth of our teams across...
The HR Analyst is responsible for
We are seeking a Senior ServiceNow Administrator to support and enhance our client’s ServiceNow platform in collaboration with Auxis teams and internal stakeholders. This role requires deep hands-on expertise in ServiceNow administration, configuration, and optimization, with a focus on delivering automation, integrations, and innovative solutions aligned with industry best practices.
The Subject Matter Expert is responsible for handlinghigh complexity incidents and extended
As an RPA Developer II you will be responsible for the design, development, and delivery of RPA solutions to our clients and BPO & ITO operations. Utilize recognized methods to deliver work products in the following areas of the application development lifecycle (design, construction, system and integration testing, implementation, and support and maintenance) addressing complex business/technical requirements.
The primary purpose of this role is to provide support for employment compliance and regulations (federal, state, local) through the HR case system and review of related data. This includes execution, problem resolution and escalation support. Responds to moderately complex employee inquiries regarding HR compliance issues. Additionally, this role will be responsible for executing and monitoring audits programs to ensure HR compliance. As such, this role must exercise a significant amount of discretion in handling and dealing with sensitive and confidential matters as well as data related to Lowe's and its current and former associates. This role will partner with CoEs, leaders, HR business partners, etc....
The Senior Consultant will be responsible for providing professional business and finance consulting services, both individually and as part of a project team. Duties include providing subject matter expertise across the practice landscape (finance and shared services migrations) and developing high quality client deliverables and work product, participating in, and where appropriate, leading project engagements, supporting practice-related business development and pre-sales activities, and participating in the creation of high valued-added practice methodologies, tools and deliverables. This position may require travel to US client sites or LATAM Auxis locations.
As a Data Analyst, you’ll play a critical role in connecting the dots between our operations and business results. You will go beyond the data, to ask meaningful questions about what that data means for the performance and health of our business, helping leaders to make data-informed decisions about our operational business processes.
This role offers a unique opportunity to blend strategic thinking with hands-on execution, requiring business orientation, tech-savvy, and strong communication skills. You’ll drive consistency and collaboration across GBS and IT in all aspects of operational data and analytics. You will be a key member of the team building, implementing, and maintaining the infrastructure needed to help leaders answer key questions...
