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The Mid-Level Network Engineer serves as the on-site technical presence at Auxis' client corporate headquarters, providing hands-on network engineering, day-to-day network operations, and acting as the "hands and eyes" for Auxis' remote Network team. This role is critical to ensuring secure, reliable, and compliant network operations in a regulated financial services environment.
The Mid-Level Network Engineer is responsible for configuring, deploying, and maintaining network devices—including routers, switches, firewalls, and wireless controllers—while executing on-site tasks, troubleshooting, and physical network activities under the guidance of Auxis' remote engineering teams. This role requires strict adherence to...
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this junior role, the analyst initially focuses on a single account, gradually building expertise before handl
The SOC Analyst is responsible for administering and supporting clients’ operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The SOC Analyst is responsible for administering and supporting clients’ operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service.
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats, and tasks, documenting all details within our ticketing system, and utilizing a knowledge base tool, in conjunction with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems, as well as delivering essential desktop...
The SOC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The Jr Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution
The Desktop Support Analyst provides advanced, hands-on, on-site, technical support to Auxis’ and Auxis’ clients' end users and serves as an escalation point for incidents and service requests initially handled by the Service Desk. This role focuses on resolving more complex desktop, user connectivity, endpoint software and hardware, and Microsoft 365–related issues, ensuring a high-quality end-user experience while complying with established IT service management processes, security standards, and SLAs.
The Client Development Manager (CDM) is responsible for driving growth across Auxis and Grant Thornton’ Business Process Outsourcing (BPO) portfolio by supporting sales pursuits in partnership with Senior Sales Executives, Practice Leaders, Marketing, and Delivery Teams. In addition to this primary responsibility, this position will also play a role in nurturing of deals, supporting growth campaigns and participating in thought leadership.
