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The Parallon Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
The Loan Processorwill be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.
The Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.
The Jr Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution
The Jr Insurance Authorization Agent will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.
In your role, you will be supporting patient inquiries, directly affecting the patient experience and improving the health of communities.
The primary purpose of this role is to act as the first point of contact for an employee or manager contacting the HR service center via Service Now tickets. Answers general questions regarding portal navigation and Total Rewards policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of Total Rewards processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center.
The Insurance Verification Specialist is responsible for supporting all activities related to government logging and discrepancy analysis function which includes verifying the accuracy of calculated discounts and analyzing discrepancies to determine root cause and resolution steps.
As an Insurance Verification Specialist, you will review customer accounts and identify discrepancies between the expected cost of service and payer payment. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for medical providers.
The Accounting Lead will be responsible for the accounting operations of the company, including managing the resources who are performing the administrative tasks associated with the company, such as purchasing, accounts payable, billing, accounts receivable, cash application, payroll, account reconciliations, financial reporting, maintaining accounting records, establishing and maintaining adequate financial controls, closing the books, developing budgets and ensuring the accuracy of the company's reported financial results, in accordance with generally accepted accounting principles. The Accounting Lead will report to the Accounting Supervisor or Account Manager.
The BOS Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.
The Team Lead will be the primary customer interface for trouble calls/accounts; and provides support,...
Join Auxis as a Service Delivery Manager and shape the future of HR Service Operations across the region!
As we continue to expand our services, we are seeking a highly skilled and motivated Service Delivery Manager for our HR Services Tower to join our team based in Costa Rica. This role is pivotal in driving the evolution of our HR Services function and portfolio. This is your opportunity to establish and elevate our operational excellence, driving...
