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The SOC Analyst is responsible for administering and supporting clients’ operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The SOC Analyst is responsible for administering and supporting clients’ operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The SOC Analyst Level 3 is an expert cybersecurity professional tasked with managing and supporting complex client operating system environments. This role ensures high levels of system availability and performance while addressing sophisticated security threat incidents. The L3 Analyst plays a critical role in enhancing the organization's cybersecurity defenses through advanced threat detection, incident response, and security infrastructure management.
The Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service.
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats, and tasks, documenting all details within our ticketing system, and utilizing a knowledge base tool, in conjunction with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems, as well as delivering essential desktop...
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats, and tasks, documenting all details within our ticketing system, and utilizing a knowledge base tool, in conjunction with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems, as well as delivering essential desktop...
The SOC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The Jr Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution
Auxis, a Grant Thornton US company, is seeking a detail-oriented and customer-focused SrHR Services Analyst to join our dynamic team. In this role, you will be a key player in delivering exceptional business and customer service support to one of our key clients. You will serve as a first point of contact, ensuring timely and effective resolution of inbound inquiries across multiple communication channels, via phone, email, chat and text.
The Desktop Support Analyst provides advanced, hands-on, on-site, technical support to Auxis’ and Auxis’ clients' end users and serves as an escalation point for incidents and service requests initially handled by the Service Desk. This role focuses on resolving more complex desktop, user connectivity, endpoint software and hardware, and Microsoft 365–related issues, ensuring a high-quality end-user experience while complying with established IT service management processes, security standards, and SLAs.
