The SD Analyst Level I is the first point of contact for the users who call our IT Service Desk. The SD Analyst Level I answers incoming calls, tracks all information in a call tracking system, Troubleshoots basic End User issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support. The SD Analyst Level I escalates unresolved problem/issues/requests to the proper Tier 2 and Tier 3 support teams.
The Solis registration Agent is responsible for timely and accurate processes associated with some or all of the following:
- Pre-registration
- Insurance verification
- Pre-Certification
- Insurance Notification
The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center.
The AR Review Agent will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and the extent of insurance benefits, ensuring an efficient billing process for medical providers.
The Overpayment Analyst is responsible for investigating and resolving payment discrepancies, credit balances, returned hospital refund checks, and addressing patient concerns.
The Healthcare Analyst is responsible for supporting all activities related to government logging and discrepancy analysis function, which includes verifying the accuracy of calculated discounts and analyzing discrepancies to determine root cause and resolution steps.
The Sr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, ensuring high levels of system availability and performance.
Auxis is seeking a detail-oriented and highly organized professional to join our Policy Services Support Team. In this role, you will be a key player in delivering exceptional business and back-office service support to one of our key clients. This role is essential in ensuring accurate and timely data entry from audit results of our insurance clients.
The Policy Services Support Analyst will provide professional business by entering precise data entry of audit information into client systems, maintain accuracy and compliance with established guidelines, collaborate with...