Job Listings

As a guest specialist, you will answer incoming calls from guests, employees, etc. You will also respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the Guest Relations team, assisting callers over the phone. The successful candidate will be able to accept ownership for effectively solving guests’ complaints and inquiries. This candidate will keep customer satisfaction at the core of every decision and behavior, while projecting a professional company image through voice and online interactions.

The individual will be responsible for the EDI (ELECTRONIC DATA INTERCHANGE) activities, ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process...

The HR Services Analyst will provide professional business and customer service support, both individually and as part of a project team, focusing on assisting clients of Auxis-managed services and customer service clients to ensure high levels of satisfaction and productivity. This role will offer direct support for all incoming calls, emails, chats, text messages, and other inquiries, responding to questions related to products and services and providing the necessary assistance to resolve each situation.

As a Sr. Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong AR expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.

The Overpayment Analyst is responsible for investigating and resolving payment discrepancies, credit balances, returned hospital refund checks, and addressing patient concerns.

The Jr Insurance Verification Agent will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and the extent of insurance benefits, ensuring an efficient billing process for medical providers.

You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.

You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.

This role is responsible for managing insurance claims, resolving outstanding balances, and ensuring timely reimbursement through effective communication with insurance payers and patients. The ideal candidate will have experience in soft collections, strong analytical skills, and a commitment to delivering high-quality service in a fast-paced healthcare environment.

The Operational Excellence Specialist is responsible for analyzing and optimizing organizational processes to improve efficiency and productivity. This role gathers and evaluates operational data, identifies improvement opportunities, and implements solutions to streamline workflows. The Specialist works with cross-functional teams to drive operational excellence and support organizational objectives, with a primary focus on implementing and developing the Continuous Improvement Framework for all service operations.