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The HR Services Specialist is a service-focused individual contributor responsible for delivering superior customer service and providing quality and timely information to current and former associates (throughout their employment journey or lifecycle) regarding their general HR inquiries. This role will perform administrative tasks supporting service center processes and leverage case management for tracking requests referencing the knowledge base for information, and may transfer or escalate inquiries that cannot be resolved. The HR Services Specialist will serve as a subject matter expert and mentor for the global HR Services team regarding knowledge, HR practices, training, and regulations related to the processing of HR transactions. This role is...
The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to...
The individual will be responsible for ensuring that all accounting transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for related tasks associated with accounting transactions to journals, ledgers and other records. Also will be responsible for the balance sheet reconciliations, will work directly with the Staff and Senior Accountant managing and resolving complex issues as well as following up on open items for the accounts assigned.
The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.
The Document Request Agent will be working to ensure that all required documents are sent to the payer by the appropiate via and in a timely manner.
The Underpayment Analyst is responsible for investigating and resolving underpayments.
The Intune Engineer is responsible to support and grow a modern endpoint management practice. This role is ideal for someone who has hands-on Intune experience and is ready to take on broader ownership with guidance—covering device enrollment, policy support, app deployments, compliance, and troubleshooting across Windows endpoints (plus mobile/macOS exposure if available).
The Mid-Level Network Engineer serves as the on-site technical presence at Auxis' client corporate headquarters, providing hands-on network engineering, day-to-day network operations, and acting as the "hands and eyes" for Auxis' remote Network team. This role is critical to ensuring secure, reliable, and compliant network operations in a regulated financial services environment.
The Mid-Level Network Engineer is responsible for configuring, deploying, and maintaining network devices—including routers, switches, firewalls, and wireless controllers—while executing on-site tasks, troubleshooting, and physical network activities under the guidance of Auxis' remote engineering teams. This role requires strict adherence to...
The Customer Service Agent will provide professional business and customer service support, both
individually and as part of a project team, with a focus on assisting Auxis managed services and
customer service clients to ensure high levels of customer satisfaction and productivity.
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this junior role, the analyst initially focuses on a single account, gradually building expertise before handl