Job Listings

As a guest specialist, you will answer incoming calls from guests, employees, etc. You will also respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the Guest Relations team, assisting callers over the phone. The successful candidate will be able to accept ownership for effectively solving guests’ complaints and inquiries. This candidate will keep customer satisfaction at the core of every decision and behavior, while projecting a professional company image through voice and online interactions.

The HR Services Analyst will provide professional business and customer service support, both individually and as part of a project team, focusing on assisting clients of Auxis-managed services and customer service clients to ensure high levels of satisfaction and productivity. This role will offer direct support for all incoming calls, emails, chats, text messages, and other inquiries, responding to questions related to products and services and providing the necessary assistance to resolve each situation.

The Overpayment Analyst is responsible for investigating and resolving payment discrepancies, credit balances, returned hospital refund checks, and addressing patient concerns.

The Jr Insurance Verification Agent will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and the extent of insurance benefits, ensuring an efficient billing process for medical providers.

You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.

You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.

This role is responsible for managing insurance claims, resolving outstanding balances, and ensuring timely reimbursement through effective communication with insurance payers and patients. The ideal candidate will have experience in soft collections, strong analytical skills, and a commitment to delivering high-quality service in a fast-paced healthcare environment.

The Customer Service Representative will provide professional customer service support, both individually and as part of a service team, with a focus on assisting with their inquiries and needs offering high levels of customer satisfaction and efficiency.  The Customer Service Representative will work as a support for the Customer Service Center team as an interface for trouble calls; providing support, direction and inquiries resolution based on the assigned tasks and the team responsibilities.  This interaction with employees will be via phone calls.

We’re looking for a motivated and detail-oriented Junior Sourcer to join our dynamic Talent Acquisition team. This is an exciting entry-level opportunity for individuals passionate about recruitment and eager to launch a career in talent sourcing.   In this role, you’ll support one of our largest accounts — a leading healthcare provider — by identifying and engaging top-tier candidates across various sourcing channels. Your efforts will directly contribute to building a robust talent pipeline for both current and future hiring needs.   What You’ll...

The Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution