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As a Customer Service Analyst, you'll work with a team that shares your desire to succeed while helping thousands of our customers pay and manage their policies. You'll also respond to inquiries, handle complaints, and resolve significant customer service issues.
As an Interview Scheduling Analyst, you will play a vital role in supporting our client’s recruitment process by coordinating and scheduling interviews for candidates with hiring managers and interview panels. The ideal candidate will possess exceptional organizational skills and the ability to navigate complex calendars, ensuring efficient coordination of interviews and appointments. Your efforts will contribute to creating a positive impression on the candidate experience
The BOS Team Leader will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis' customer service clients to ensure high levels of customer satisfaction and productivity.
The Team Leader will be the primary point of contact for problem calls/accounts and will provide support, direction, monitoring, and coaching to assigned agents in all areas of job...
The HR Services Analyst is a service-focused individual contributor responsible for delivering superior customer service and providing quality and timely information to current and former associates (throughout their employment journey or lifecycle) regarding their general HR inquiries. This role will perform administrative tasks in support of service center processes, as well as leverage case management for tracking requests referencing the knowledge base for information. It may transfer or escalate inquiries that cannot be resolved. The HR Services Analyst will serve as a subject matter expert and mentor for the global HR Services team with regard to knowledge, HR practices, training, and regulations as...
The IT Senior Manager will be responsible for overseeing and managing Auxis’ IT Outsourcing operations for its clients, including Service Desk, Desktop...
The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The AI & Automation Engineer is responsible for the design, development, and maintenance of automation solutions that enhance the efficiency and accuracy of business processes. This role involves collaborating with cross-functional teams to build advanced AI models and automation workflows, troubleshooting complex technical issues, optimizing systems, and integrating innovative AI technologies. The engineer will also provide expert guidance on escalated technical problems and manage projects from inception to completion. Given the deployment of UiPath orchestrators in both cloud and on-premises environments, proficiency in cloud platforms like Azure or AWS is critical.
The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assistingAuxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
The Loan Processorwill be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.
The Recruiting Specialist supports the Central Talent Acquisition Managers to perform end-to-end support and talent acquisition activities related to low/high volume hourly roles, as well as low/high volume salaried roles requisitions for Lowe' s. Typically the Recruiting Specialist is aligned to specific geographical scope, however may flex to other areas during high volume times to support seasonal needs. The Recruiting Specialist would also support basic applica nt sourcing for assigned roles, end to end workflow execution, delivering qualified candidates to hiring leaders and successfully closing out the hiring process for each assigned requisition. Lastly, this role will engage with candidates for a variety of r oles and will ensure a quality experience...
