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The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assistingAuxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
The Recruiting Specialist supports the Central Talent Acquisition Managers to perform end-to-end support and talent acquisition activities related to low/high volume hourly roles, as well as low/high volume salaried roles requisitions for Lowe' s. Typically the Recruiting Specialist is aligned to specific geographical scope, however may flex to other areas during high volume times to support seasonal needs. The Recruiting Specialist would also support basic applica nt sourcing for assigned roles, end to end workflow execution, delivering qualified candidates to hiring leaders and successfully closing out the hiring process for each assigned requisition. Lastly, this role will engage with candidates for a variety of r oles and will ensure a quality experience...
We are looking for an experienced Incident Manager to lead the resolution of high-impact technical and operational incidents. This role requires strong leadership, communication, and problem-solving skills to ensure incidents are managed efficiently and business impact is minimized, while acting as the incident commander during high-severity events and ensuring structured communications with all stakeholders In addition, this position owns and continuously improves the overall Incident Management process, ensuring alignment with ITIL, COBIT 2019, and company governance frameworks.
The Center of Excellence Specialist plays a key role in driving quality, efficiency, and knowledge within the Service Desk by combining training expertise, quality assurance oversight, and knowledge base management. This role is responsible for designing and delivering effective training programs, monitoring and coaching agents to meet Service Desk quality standards, and developing and maintaining reusable knowledge assets to enhance operational excellence.
The Specialist will facilitate new hire and ongoing training, evaluate training effectiveness, monitor and score agent interactions, analyze survey results, and recommend process improvements. By accurately recording and analyzing data, identifying trends and gaps, and partnering with...
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst
The Talent Sourcer plays a crucial role in the early stages of the recruitment process by proactively sourcing and engaging potential candidates. Talent
The Staff Accountant position reports to the Accounting Supervisor. The position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. The following is a high-level overview of the activities to be performed for this
function. The Staff Accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (GAAP-IFRS) and other regulatory requirements.
The Jr Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution
