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As a senior cyber threat analyst, your primary responsibilities are to determine system vulnerability, monitor and assess potential threats, and ensure a network meets security qualifications. Your duties will also include supporting monitoring and rapid response through detection, analysis, investigation, response, and mitigation of security issues and event. The role is expected to monitor cybersecurity programs, gather technical and tactical information, perform digital forensics, and identify improvements to response capabilities. You will also document your findings and prepare and deliver reports on the information you gather, so communication and writing skills are crucial to your success....
You will be part of the Guest Relations team, assisting callers over the phone and responding to online complaints and web forms through email and phone. The Guest Specialist is responsible for supporting the inbound team by answering both guest and employee calls as needed, handling inquiries, managing complaints, troubleshooting customer service issues, and providing accurate information. The successful candidate will take ownership of effectively resolving guests’ concerns and questions, keeping customer satisfaction at the core of every decision and interaction, while projecting a professional company image through both voice and online communication.
The HR Services Analyst is a service-focused individual contributor responsible for delivering superior customer service and providing quality and timely information to current and former associates (throughout their employment journey or lifecycle) regarding their general HR inquiries. This role will perform administrative tasks in support of service center processes, as well as leverage case management for tracking requests referencing the knowledge base for information. It may transfer or escalate inquiries that cannot be resolved. The HR Services Analyst will serve as a subject matter expert and mentor for the global HR Services team with regard to knowledge, HR practices, training, and regulations as...
The IT Senior Manager will be responsible for overseeing and managing Auxis’ IT Outsourcing operations for its clients, including Service Desk, Desktop...
The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The AI & Automation Engineer is responsible for the design, development, and maintenance of automation solutions that enhance the efficiency and accuracy of business processes. This role involves collaborating with cross-functional teams to build advanced AI models and automation workflows, troubleshooting complex technical issues, optimizing systems, and integrating innovative AI technologies. The engineer will also provide expert guidance on escalated technical problems and manage projects from inception to completion. Given the deployment of UiPath orchestrators in both cloud and on-premises environments, proficiency in cloud platforms like Azure or AWS is critical.
The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assistingAuxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
The Staff Accountant position reports to the Accounting Supervisor. The position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. The following is a high-level overview of the activities to be performed for this
function. The Staff Accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (GAAP-IFRS) and other regulatory requirements.
The Loan Processorwill be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.
