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The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to...
The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.
The Mid-Level Network Engineer serves as the on-site technical presence at Auxis' client corporate headquarters, providing hands-on network engineering, day-to-day network operations, and acting as the "hands and eyes" for Auxis' remote Network team. This role is critical to ensuring secure, reliable, and compliant network operations in a regulated financial services environment.
The Mid-Level Network Engineer is responsible for configuring, deploying, and maintaining network devices—including routers, switches, firewalls, and wireless controllers—while executing on-site tasks, troubleshooting, and physical network activities under the guidance of Auxis' remote engineering teams. This role requires strict adherence to...
The Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service.
The SOC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The Client Development Manager (CDM) is responsible for driving growth across Auxis and Grant Thornton’ Business Process Outsourcing (BPO) portfolio by supporting sales pursuits in partnership with Senior Sales Executives, Practice Leaders, Marketing, and Delivery Teams. In addition to this primary responsibility, this position will also play a role in nurturing of deals, supporting growth campaigns and participating in thought leadership.
The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to...
The Master Data analyst is responsible for executing vendor onboarding, documentation review, and vendor master data updates with high accuracy and adherence to established governance standards. This role ensures timely processing of vendor records, proper validation of required documents, and support for compliance and tax activities.
The Senior Desktop Support Specialist will serve as the primary Level 2 (L2) Desktop Support resource for an assigned client, acting as the single point of contact for end-user support activities. This role will work closely with the client’s Director of IT, owning desktop support operations with a high level of autonomy and accountability.
The position is responsible for the installation, diagnosis, repair, maintenance, and upgrade of computer hardware, software, peripherals, and equipment. The Senior Desktop Support Specialist will also provide escalation support, manage endpoint environments, and...
The Level II Support Specialist is responsible for handling complex incidents and extended requests while delivering exceptional customer service. They are expected to navigate unique and challenging situations daily, requiring a deep understanding of documented procedures and strong investigative skills.
In addition, they will contribute to process improvement by documenting new procedures, updating existing ones, and fostering problem-solving and analytical skills within the team. The Level II specialist also manages incoming inquiries by phone, chat or email, accurately logs information in the ticketing system, and leverages both the knowledge...
