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The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.
In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.
The Jr Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution
The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The Training and Quality Manager will be responsible for developing, implementing, and maintaining quality management systems and training programs that ensure our organization's services meet or exceed customer expectations. The Training and Quality Manager will partner closely with cross-functional stakeholders and external partners to create and deliver end-to-end training services and support quality operations. Will work with the operations team to set-up, manage, and scale training and quality programs across a variety of work streams. This role will be responsible for ensuring we have ‘best in class’ training programs that work hand in hand with our partners to improve our...
The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting virtual operations excellence reviews in franchise stores. The Operations Excellence Coach must drive constant Operations Excellence Improvement during each virtual store visit.
The Senior Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The Recruiting Specialist will provide support to the full range of the Recruiting within Auxis’ Barranquilla Operations. The Specialist will be responsible for sourcing, recruiting, and screening...
As a Senior Developer specializing in AI and automation, you will play a critical role in designing, developing, and implementing cutting-edge solutions that optimize business processes within an Outsourcing Business environment. You will work closely with Business Analysts and other stakeholders to translate business requirements into scalable, high-performance applications and integrations. Your expertise in modern technologies such as Python, Node.js, Azure, and various automation tools will drive the success of our AI initiatives.
You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.
The Insurance Plan agent, will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for...
