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The HR Services Analyst will provide professional business and customer service support, both individually and as part of a project team, focusing on assisting Auxis-managed services clients and customer service clients to ensure high levels of satisfaction and productivity. This role will offer direct support for all incoming calls, emails, chats, text messages, and other inquiries, responding to questions related to products and services and providing the necessary assistance to resolve each situation.
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The Jr Insurance Verification Agent will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and the extent of insurance benefits, ensuring an efficient billing process for medical providers.
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As an Accounting Supervisor, you will be responsible for overseeing the day-to-day accounting operations, managing a team of accountants, and ensuring the accurate and timely delivery of financial services to our clients. Your expertise in financial reporting, team leadership, and client management will be instrumental in driving excellence and fostering strong relationships with our clients. The Accounting Supervisor will report to the Accounting Manager.
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As an Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.
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The Benefits Analyst role focuses on delivering excellent customer service while managing billing, reconciliation, and financial functions within the Benefits department. This position requires strong analytical skills, attention to detail, and the ability to handle multiple tasks in a dynamic environment, all while supporting client retention and sales growth.
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The Jr Appeals Specialist is responsible for performing end-to-end tasks for technical appeals.
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The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center.
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The SD Analyst Level I is the first point of contact for the users who call our IT Service Desk. The SD Analyst Level I answers incoming calls, tracks all information in a call tracking system, Troubleshoots basic End User issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support. The SD Analyst Level I escalates unresolved problem/issues/requests to the proper Tier 2 and Tier 3 support teams.
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The Solis registration Agent is responsible for timely and accurate processes associated with some or all of the following:
- Pre-registration
- Insurance verification
- Pre-Certification
- Insurance Notification
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The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center.
