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The Sr Network Security Engineer provides engineering and operational support to maintain a secure, resilient, and compliant global network infrastructure. This role focuses on configuration, maintenance, and optimization of Web Application Firewalls (WAF), Intrusion Prevention Systems (IPS), DDoS protection, and related security technologies across hybrid environments (on-premises and cloud). The engineer will collaborate with Network, Build, and Operations teams following ITIL standards to ensure high-quality incident management, problem resolution, and change implementation.
Auxis’ Digital Transformation practice partners with clients to solve high-value operational and productivity challenges by redesigning processes, ways of working, and implementing digital technologies
The Analyst position will focus on Business Operations, utilizing operational best practices and digital technology to assist in providing value-added processes improvement and implementation services to optimize performance and enhance customer experience. You will collaborate closely with client leads and team members across various departments to gather requirements, analyze business processes, and develop recommendations to leverage digital technologies for operational efficiency and...
The Customer Service Representative will provide professional customer service support, both individually and as part of a service team, with a focus on assisting with their inquiries and needs offering high levels of customer satisfaction and efficiency. The Customer Service Representative will work as a support for the Customer Service Center team as an interface for trouble calls; providing support, direction and inquiries resolution based on the assigned tasks and the team responsibilities. This interaction with employees will be via phone calls.
The primary purpose of this role is to act as the first point of contact for an employee or manager contacting the HR service center via Service Now tickets. Answers general questions regarding portal navigation and Total Rewards policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of Total Rewards processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center.
Auxis, a Grant Thornton US company, is seeking a detail-oriented and customer-focused HR Services Analyst to join our dynamic team. In this role, you will be a key player in delivering exceptional business and customer service support to one of our key clients. You will serve as a first point of contact, ensuring timely and effective resolution of inbound inquiries across multiple communication channels, via phone, email, chat and text.
The Collector is responsible for tracking accounts and resolving insurance and patient receivables.
As a part of the solution development team, you will be responsible for translating the functional requirements into the architecture for the solution. Your process involves selecting the most appropriate technologies and options based on the requirements. You will ensure the solution architecture aligns with enterprise architecture roadmaps and adheres to enterprise architecture principles.
The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The Business & Reporting Analyst will act as the main point of contact for business KPI insights & Trends.
This role will be responsible for reporting, data analysis & stakeholder management
The Overpayment Analyst is responsible for investigating and resolving overpayment discrepancies, outstanding balances, returned hospital reimbursement checks, and addressing patient concerns.