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The Customer Service Representative will provide professional customer service support, both individually and as part of a service team, with a focus on assisting with their inquiries and needs offering high levels of customer satisfaction and efficiency. The Customer Service Representative will work as a support for the Customer Service Center team as an interface for trouble calls; providing support, direction and inquiries resolution based on the assigned tasks and the team responsibilities. This interaction with employees will be via phone calls.
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The Systems Engineeris responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. This role involvessupporting and
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The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center.
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The Jr Insurance Authorization Agent will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.
In your role, you will be supporting patient inquiries, directly affecting the patient experience and improving the health of communities.
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The Billing Payer Response Analyst is responsible for review and correction of claims rejected by the payer. This includes identifying trends and requesting updates to process and system master files to reduce future rejections by the payer.
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The Automation Support Analyst is responsible for analyzing and optimizing automation solutions that enhance business process efficiency and accuracy. This role requires a deep understanding of automation platforms, data analysis, and AI technologies. The analyst will collaborate with cross-functional teams to support AI model development, automation workflows, and troubleshooting technical issues. This position also involves monitoring system performance, optimizing processes, and ensuring seamless operation on UiPath cloud-based and on-premises environments.
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The Document Request Agent will be working to ensure that all required documents are sent to the payer by the appropiate via and in a timely manner.
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As a Sr. Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong AR expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.
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Expectations for All Employees:
To support the organization’s mission, vision, and values by exhibiting the following characteristics: excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership.
High Level Position Summary:
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer...
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As an Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.