Job Listings

We’re looking for a motivated and detail-oriented Junior Sourcer to join our dynamic Talent Acquisition team. This is an exciting entry-level opportunity for individuals passionate about recruitment and eager to launch a career in talent sourcing.   In this role, you’ll support one of our largest accounts — a leading healthcare provider — by identifying and engaging top-tier candidates across various sourcing channels. Your efforts will directly contribute to building a robust talent pipeline for both current and future hiring needs.   What You’ll...

The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats, and tasks, documenting all details within our ticketing system, and utilizing a knowledge base tool, in conjunction with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems, as well as delivering essential desktop...

The Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution

The Director of ITO Services ensures the successful delivery of IT services to clients while maintaining high levels of customer satisfaction. As the primary point of contact between the MSP and the client, the Director oversees service operations, manages client escalations, and ensures that service levels are met. The Director also oversees service improvement initiatives and acts as the internal champion for the client’s business objectives.

The Underpayment Analyst is responsible for investigating and resolving underpayments.

The Underpayment Analyst is responsible for investigating and resolving underpayments.

The Loan Processorwill be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations. 

The Document Request Agent will be working to ensure that all required documents are sent to the payer by the appropiate via and in a timely manner.

This role is responsible for managing insurance claims, resolving outstanding balances, and ensuring timely reimbursement through effective communication with insurance payers and patients. The ideal candidate will have experience in soft collections, strong analytical skills, and a commitment to delivering high-quality service in a fast-paced healthcare environment.

The Global Delivery Services plays a critical role in building, scaling, and optimizing our Global Delivery Center (GDC) ecosystem across EMEA, APAC, and LATAM. This Director-level leader will establish the foundational processes, governance, and operational standards required to successfully stand up and expand regional GDC locations, with a strategic goal of growing the global delivery workforce to 500+ resources.   The ideal candidate is a seasoned IT shared services expert with proven experience standing...