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The CoE Analyst is one of the first roles onboarded for the Mosaic Infrastructure Managed Services engagement and plays a central part in transition readiness. During the transition phase, the CoE Analyst captures and organizes knowledge from the client environment and the incumbent provider - documentation, runbooks, environment inventories, contact and escalation maps - and converts it into usable operational assets for the incoming delivery teams. In steady state, the role supports the account's Center of Excellence function: maintaining documentation standards, supporting reporting and analytics, tracking continuous improvement initiatives, and helping delivery towers...
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The Change Manager owns the end-to-end Change Management process for the Mosaic Infrastructure Managed Services engagement, a multi-country environment covering roughly 60 sites across the United States, Canada, Brazil, Peru, and Paraguay. This role ensures that all changes to the managed environment are properly assessed for risk and impact, correctly authorized, scheduled without conflict, and implemented with minimal disruption to business operations. The Change Manager chairs the Change Advisory Board (CAB), maintains the change calendar across all delivery towers (Network, End-User Computing, Data Center & Cloud, and the shared NOC), and is the guardian of change...
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The PEO Analyst supports the Insurance Services team by performing daily administrative and customer service activities. The role responds to client requests and assists with calls, emails, documentation, insurance applications, reporting, and follow-up tasks.
Success in this position requires strong organizational and communication skills, close attention to detail, and the ability to manage multiple priorities in a fast-paced environment while delivering a positive client...
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Dynamic Content Management Team Member with a proven track record in delivering high-quality content services. Expertise in Enterprise Content Management, Taxonomy, Search Engine Optimization (SEO), and Branding. Trusted content advisor, collaborating with clients to formulate cohesive content strategies for maximum impact. Proficient in SEO principles, optimizing highly viewed pages to enhance online visibility. Proactive engagement with managers to ensure effective communication on project status. Active contributor in team discussions, sharing insights in knowledge-sharing sessions. Adept at managing multiple priorities, demonstrating meticulous attention to detail, and ensuring consistency and accuracy in all deliverables. Passionate...
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The Underpayment Analyst is responsible for investigating and resolving underpayments.
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As a Sr. Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong AR expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.
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As a Sr. Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong AR expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.
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As a Database Administrator (DBA), you will play a critical role in maintaining, optimizing, and securing Auxis’ client databases. Your responsibilities will encompass database design, implementation, monitoring, performance tuning, security management, and data integrity assurance. Your expertise will contribute to the efficient operation of data-driven applications and ensure the availability and reliability of crucial business information.
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The OC Analyst is responsible for administrating and supporting clients’ operating system environments according to best practices, ensuring high levels of system availability and performance.
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The Network Engineer is responsible for administering and supporting client network environments according to best practices, ensuring high network availability and performance. In this role, you will be responsible for supporting and maintaining policies and procedures to ensure consistent network uptime, patching, and performance. This role involves troubleshooting network issues, implementing hardware and software configurations, and maintaining documentation.
