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Join Auxis as a Service Delivery Manager and shape the future of HR Service Operations across the region!
As we continue to expand our services, we are seeking a highly skilled and motivated Service Delivery Manager for our HR Services Tower to join our team based in Costa Rica. This role is pivotal in driving the evolution of our HR Services function and portfolio. This is your opportunity to establish and elevate our operational excellence, driving...
The Payroll Analyst will provide operational and administrative support to the Payroll and HR departments, ensuring accurate payroll processing, data integrity, compliance with labor regulations, and continuous improvement of internal processes. This position requires at least one year of hands-on payroll experience and is ideal for individuals committed to growing their career within Auxis.
The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the...
The Project Coordinator manages the new store opening, store transfer, relocation, and remodel lifecycles from a technology perspective. The critical member of the retail solutions team ensuring that the one of most important aspects of our business—opening new stores, proceeds smoothly for our franchisees.
This position is responsible for ensuring all technology-related timelines are met in order to provide a smooth experience for our restaurants by working with franchisees, vendors, and internal team members through the retail IT processes.
The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.
The SOC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.
The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to...
The Jr Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution
The Talent Sourcer plays a crucial role in the early stages of the recruitment process by proactively sourcing and engaging potential candidates. Talent sourcers
The Security and Compliance Lead is responsible for developing, implementing, and maintaining the company’s security program to ensure compliance with industry standards, regulatory requirements, and best practices. This role involves risk assessment, policy enforcement, incident management, and cross-functional collaboration to enhance the organization’s security posture. The ideal candidate will be a strategic thinker with strong technical expertise and the ability to communicate security concepts effectively across departments and with external stakeholders.
