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The individual will be responsible for the EDI (ELECTRONIC DATA INTERCHANGE) activities, ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process...
The HR Services Analyst will provide professional business and customer service support, both individually and as part of a project team, focusing on assisting clients of Auxis-managed services and customer service clients to ensure high levels of satisfaction and productivity. This role will offer direct support for all incoming calls, emails, chats, text messages, and other inquiries, responding to questions related to products and services and providing the necessary assistance to resolve each situation.
As a Sr. Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong AR expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.
The Overpayment Analyst is responsible for investigating and resolving payment discrepancies, credit balances, returned hospital refund checks, and addressing patient concerns.
You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.
In your role, you will be reconciling all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected payments are accounted for.
The Customer Service Representative will provide professional customer service support, both individually and as part of a service team, with a focus on assisting with their inquiries and needs offering high levels of customer satisfaction and efficiency. The Customer Service Representative will work as a support for the Customer Service Center team as an interface for trouble calls; providing support, direction and inquiries resolution based on the assigned tasks and the team responsibilities. This interaction with employees will be via phone calls.
The Sr. Accountant is a Senior-level position reporting directly to the Accounting Supervisor. The Senior Accountant is responsible for managing and overseeing the daily operations of the accounting department, ensuring accurate and timely financial reporting, and providing guidance to other members of the accounting team. The Senior Accountant also assists in the development and implementation of accounting policies, procedures, and controls to ensure the organization's financial operations comply with generally accepted accounting principles (IFRS-GAAP).
The Sr. Accountant must be able to work in a fast-paced environment with a demonstrated...
The Director of ITO Services ensures the successful delivery of IT services to clients while maintaining high levels of customer satisfaction. As the primary point of contact between the MSP and the client, the Director oversees service operations, manages client escalations, and ensures that service levels are met. The Director also oversees service improvement initiatives and acts as the internal champion for the client’s business objectives.
The Loan Processorwill be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.
The Billing Payer Response Analyst is responsible for review and correction of claims rejected by the payer. This includes identifying trends and requesting updates to process and system master files to reduce future rejections by the payer.