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The Overpayment Analyst is responsible for investigating and resolving payment discrepancies, credit balances, returned hospital refund checks, and addressing patient concerns.
The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this junior role, the analyst initially focuses on a single account, gradually building expertise before handl
A Service Delivery Manager (SDM) is a trusted advisor to Auxis’ customers, providing valuable guidance around operations and optimizing their IT infrastructure through quality Service Delivery Management. The SDM provides the necessary client liaison support and daily technical service delivery to ensure the delivery of world-class IT support within their assigned business areas. The SDM provides support across all technical platforms and teams for all aspects of customer delivery, including day-to-day management, quality service delivery, escalations, and roadblock removal. The DM maintains a strong relationship with their customers, gaining an understanding of their customers’ IT...
The individual is responsible for performing advanced invoice processing, payment reconciliation, vendor management, and exception resolution activities to ensure accurate and timely processing of all Accounts Payable transactions. This role requires strong analytical skills, exceptional attention to detail, and the ability to work independently while also supporting team members.
In addition to traditional AP responsibilities, this position plays a key role in supporting and optimizing the company’s Electronic Data Interchange (EDI) processes and Robotic Process Automation (RPA)...
Auxis, a Grant Thornton US company, is seeking a detail-oriented and customer-focused SrHR Services Analyst to join our dynamic team. In this role, you will be a key player in delivering exceptional business and customer service support to one of our key clients. You will serve as a first point of contact, ensuring timely and effective resolution of inbound inquiries across multiple communication channels, via phone, email, chat and text.
The HR Services Specialist is a service-focused individual contributor responsible for delivering superior customer service and providing quality and timely information to current and former associates (throughout their employment journey or lifecycle) regarding their general HR inquiries. This role will perform administrative tasks supporting service center processes and leverage case management for tracking requests referencing the knowledge base for information, and may transfer or escalate inquiries that cannot be resolved. The HR Services Specialist will serve as a subject matter expert and mentor for the global HR Services team regarding knowledge, HR practices, training, and regulations related to the processing of HR transactions. This role is...
The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to...
The individual will be responsible for ensuring that all accounting transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for related tasks associated with accounting transactions to journals, ledgers and other records. Also will be responsible for the balance sheet reconciliations, will work directly with the Staff and Senior Accountant managing and resolving complex issues as well as following up on open items for the accounts assigned.
The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.
The Mid-Level Network Engineer serves as the on-site technical presence at Auxis' client corporate headquarters, providing hands-on network engineering, day-to-day network operations, and acting as the "hands and eyes" for Auxis' remote Network team. This role is critical to ensuring secure, reliable, and compliant network operations in a regulated financial services environment.
The Mid-Level Network Engineer is responsible for configuring, deploying, and maintaining network devices—including routers, switches, firewalls, and wireless controllers—while executing on-site tasks, troubleshooting, and physical network activities under the guidance of Auxis' remote engineering teams. This role requires strict adherence to...
